A local Springfield company is searching for a Customer Service Representative who will have core responsibilities in order input. Our fun and high-energy work environment allows the Customer Service Representative to be the first step in helping customers. This position receives inbound calls, and at times, will make outbound follow-up client calls. Employees that work here say they enjoy how as a team we document calls and submit orders creating an informed Customer Service Representative team. This role works independently with custom company software, the ability to type 50+ words per minute and proper phone etiquette is essential. This innovative company is moving fast and often promotes from within. Some seasonal overtime hours are offered. Our Customer Service Representative is vital to our success.
Positive customer impact and work environment
Incentive program with monthly reward opportunities
Team atmosphere, with supervisor support and weekly team incentives
What we look for:
Basic understand of Microsoft Office Suite
Ability to resolve challenges professionally and clearly
Six months or more experience in retail or customer service setting
Type 50+ words per minute
Apply online or at our office:
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Jennifer can serve as your contact for this position, as well as, many others in our area. Take the first step toward your success. Apply with Express today!
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