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available afternoons
available mornings
available weekdays
available weekends
education completed: some college

If you're looking for a customer service agent or a remote call center agent, look no further. I have a work from home office that is quiet and free from distractions. I am experienced in handling all types of rejections from customers and can get past the 'gatekeeper' in a business. I can be contacted here through Craigslist. Once we connect I will give you my phone number and email address.

Let's talk.

Thanks and God Bless you,
Michelle Bach


Employment

Independent Contractor
BeMoreProfitable
Remote Call Center Agent
2018-present

*Work with Promax Unlimited and Promax Mobile auto dealership websites using Kixie online dialer.
*Contact customers looking for new and used vehicles as well ad customer looking to sell their current vehicle.
*Access dealership inventory to locate desired vehicles for interested customers
*Send out introductory emails on behalf of the salesmen
*Always pleasant and courteous to customers as I listen to their financial situations and the types of vehicles they are looking for.
*Set appointments with customers for test drives and credit approval process
*Take incoming calls from TV ads and set appointments
*Work with Zoho CRM software and Click to Call dialer to contact businesses for membership heath care.

Self Employed
Freelance Writer/Web Content Specialist
2005 – 2018

*Wrote articles on a wide variety of subjects including SEO, niche and keyword articles.
*Familiar with Affiliate and Internet marketing strategies
*Specializing in Forex and Internet Marketing articles
*Experienced in proofreading, research, and rewriting.

Value Writers
SEO Writer
2016-2018

*Wrote keyword based articles on a variety of subjects for the purpose of advertising and promotion.

Mike Munter
Internet Researcher
2017-2018

*Researching various websites for key information following to Excel spreadsheet.

Call Center QA
Telephone Mystery Shopper
February 2018

*Called various companies for information on their services as a potential customer.


Self Employed
Live In Companion/Housekeeper
2013-2014

*Companion to Alzheimer’s patient
*Performed light housekeeping duties including vacuuming, mopping floors, dusting, cleaning windows, cleaning kitchen cabinets and refrigerator and laundry.
*Prepared lunch for the patient and cooked dinner for the family.


UHaul
Reservation Specialist
2004 - 2005

*Order entry, data entry, equipment reservations
*Demonstrated commitment by following through on all promises made
*Expressed genuine concern while caring for customers with problems.

Auto Tech
Customer Service Rep
2003 - 2004

*Customer support
*Handled customer complaints about car repairs while maintaining an even tone and keeping the customer calm
*Maintained ACT Database

Vector Security
Dispatcher
2002 - 2003

*Monitored alarm systems of customers
*Dispatched fire, police or EMS as needed.
*Ran shift analysis reports
*Performed routine safety checks of all alarm equipment.

Network Access Corporation
Executive Administrative Assistant
2000 - 2001

*Prepared correspondence
*Answered phones,
*Ordered office supplies
*Performed accounts payable and receivable functions
*Created and maintained ACT database
*Maintained sales figures
*Created reports from Excel spreadsheets

Certifications
Aspinwall Word Processing School
Certificate of Completion


Choice Personnel
Certificate of completion


Military
U.S. Army Reserve-4/1975 to 6/1978-Rank PFC

Organizations

Cotton Creek Christian Ministries June 2011 to April 2015
Outreach organization that helps local area residents with food and clothing also assisted in obtaining shelter and assistance with utilities.
  • it's ok to contact this poster if you are a potential employer or other principal. Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact me with unsolicited services or offers

post id: 6892089177

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